1 - Service Contract Features

Data Eliminate offers Secure Data Destruction Service Contracts at 3 Levels of Security: Each level has different features. The security levels are:

SME Grade
HM Government /Corporate Grade
Military or Maximum Grade

You can review the Service Feature and Security Levels below.

For a guide on which security level is most appropriate for you organisation, consult the following table:

Typical Security Level by Customer Type and Activity

Service Features of Different Security Levels

Service Features	Standard	HMG	Maximum
Media Collected from Your Premises and Destroyed at our Facility (Off-Site) or Destruction at Your Premises (On-Site)	Off-Site Only	Off-Site or On-Site	On-Site Only
Physical Destruction of Hard Drives, Magnetic Tapes, CDs, Floppy Disks, USB Sticks5.3, Mobile Phones and PDAs.
Certificate of Destruction showing total quantities of items processed.
Engineers Vetted to Appropriate Security Level.
ISO 9001:2008 Quality Managed Service (UKAS Approved Auditors)
ISO 14001:2004 Environmentally Managed Service (UKAS Approved Auditors).
ISO 27001:2005 Information Security Managed Service (UKAS Approved Auditors).
Provision of Secure Containers to Store Media at Your Premises.
Maximum Number of Times in One Year that Your Media is Processed and Destroyed by Data Eliminate	4	6	6
WEEE Recycling Management of Media and Provision of Waste Transfer Note(s).
WEEE Recycling Management for IT Equipment Other Than Media including Hazardous Waste with effectively 0% going to landfill.	Optional Extra	Optional Extra	Optional Extra
Choice of Physical Destruction Methods between Shredding or Degaussing/Demagnetising where practical/available.
Erasure of Data Using CESG Approved Software so that media (most commonly hard drives) can be re-used.
Repeatedly Verified & Cross-Checked Secure Chain of Custody
Destruction Certificate showing serial numbers of individual media items processed where requested by customer.
Service Accredited and Tested by CESG (Government Communications HQ – GCHQ, Cheltenham.)			Not Applicable
Ministry of Defence (DIPCOG) Approved Service
Maximum Security Destruction Methods including Higher Level Shredding, Degaussing and Software Overwriting
Service Accredited by Other Government Agency— Details of Which are Classified

Security Level by Customer Type and Activity

Below is a guide to the selection made by our customers in line with their organisation type, activity and internal security policies:

Security Level	Organisation Type	Drivers for Selection	Examples of Relevant Regulation
SME Grade	Small and Medium Sized Businesses; Smaller Charities; Clubs and Societies; Private Individuals.	Meet Basic Statutory Obligations; Peace of Mind; Protection Against ID Fraud.	Data Protection Act.
HM Government Grade	National and Local Government; Corporations; Professional and Financial Services; Organisations with large amounts of sensitive data eg credit card details.	Protect Reputation and Intellectual Property; Comply with Specific Statutory, Regulatory or Contractual Duties.	Financial Services Authority; PCIDSS; NHS Syop; Sarbanes Oxley.
Military or Maximum Grade	Military and Diplomatic Services; Critical National Infrastructure; Law Enforcement Agencies.	National Security.	Security Agency Best Practice - (CESG, CPNI or MOD Guidelines).